SHOP POLICY

JANUARY 13th DELAY TO NON-UK ORDERS
Due to a cyber-incident at my usual shipping provider Royal Mail, no mail has been able to be sent abroad since Thursday 12th January. Hopefully the issue will be resolved soon but it means that international orders made from January 9th are being held up with me until I can send them.

I'll keep an eye on the issue and get them on their way as soon as possible! Thank you for your patience.

 

UPDATE: All remaining international parcels were sent on 26th January, however they may still take a bit longer than usual to arrive because of the incident.

If you still haven't received your parcel by the end of February please contact me at niqvassie.art (at) gmail.com  or through the contact form.


𓆞𓆛𓆝𓆟𓆞𓆛𓆝𓆟𓆞𓆛𓆝𓆟𓆞𓆛𓆝𓆟𓆞𓆛𓆝𓆟𓆞𓆛𓆝


• buyers of international orders are responsible for any customs or handling fees upon arrival - sadly this now includes the EU due to Brexit (I am based in the UK).

• all orders are shipped by standard delivery as a default - please allow at least a month for arrival if you are outside the UK, and 2 weeks within the UK.

• if an item can't be delivered due to an incorrectly inputted address, the buyer is responsible for covering the costs of future shipping attempts.

• lastly, like most artists, I am just one person running this shop so please be patient and kind. If you have any problems or questions, don't hesitate to get in touch via the contact form <3

thank you!